SSNYC Policies
Refund Policy:
Refunds or transfer requests must be made via email within two business days notice. There is a $45 processing fee for all refunds and cancelations.
If you need to reschedule a private class with less than two (2) business days notice, we’ll do our best to accommodate you, but please note the following applicable charges: $45 rescheduling fee for a one hour session.
Studio Etiquette:
Students are expected to comply with studio guidelines and maintain a clean work environment during every class. It is equally important to respect others working in the studio, maintaining a friendly but professional manner. SSNYC is committed to providing an exceptional experience for students, members, and teachers alike.
Age requirement: Due to the nature of studio ceramics and the materials used, all classes are for adults age 21 and older
Age requirement:
Due to the nature of studio ceramics and the materials used, all classes are for adults age 21 and older.
SSNYC Firing Service Statement of Liability:
SSNYC makes every effort to ensure a successful firing, and although the utmost care will be taken when firing the work provided, there is always a chance the piece will crack or potentially explode due to issues such as errors in craftsmanship, excessive thickness, inclusions accidentally mixed into the clay, etc,.
SSNYC will assume no responsibility for any of the above-mentioned firing or building issues that may occur. The Artist is still responsible for payment in full for firing services.